clarity IT news

We're pretty unique at clarity in that we practice what we preach. We use the tools that we recommend. We recommend the tools that we use.

Recently we switch our phone system. We've been using a Lucent Merlin system for 7 years and it was definitely showing its age. We were starting to have reliability issues, the system would lock up, go down, and otherwise not answer the phone.

Well we did research, as we always do, and decided to move to a VOIP phone system. For those curious VOIP stands for Voice over IP. Essentially this is a phone that connects to your network, much like a computer, and instead of talking to a phone switch, it talks to a computer.

We implemented a fantastic VOIP phone system called TrixBox. This thing is awesome. It is completely customizeable. Has a web based portal to adjust your individual settings, including listening to voice mails, changing voice mail follow-me settings. Phone forwarding settings. Heck, you can even tell the system to ignore calls from certain phone numbers.

Finally, and my favorite, feature is that the system automatically attaches every voice mail message as an email attachment, emails it to my iphone so I get it immediately. This is fantastic. If you call the office, anytime, and leave a message in my voice mail, it will be sent to my email immediately. I'm never out of touch.

Hey wait... is that a good thing? It is when you're doing business in 2009.

Call us at 303-573-7489 to setup a demo and see if Trixbox setup by clarity IT solutions is an option for you and your business!

posted by clarityitsolutions  # 4:41 PM